Contact Us
Contact
If you have any questions about our products or your order, a complaint or problems using the online designer, our support team will be happy to help and advise you.
Haven’t you found anything suitable while shopping? We would also be happy to provide you with a customised offer based on your personal requirements. Simply write to us, and together we will find a solution for you!
Contact the Print Pioneer service team, Mon. to Fri., 9 am to 5 pm, via the following contact details:
- Email: service@printpioneer.uk
- Contact form: Write a message
For enquiries outside business hours, please use our Contact form. We will process your message as quickly as possible.
Product complaint
If your order has been damaged on the way to you, please contact our service team on +49 (0)351 26 170 840 or send an email to service@printpioneer.uk. Please select the subject “Complaint (including your order number)” in your message so that we can better allocate your message. Our service team will then go through the next steps with you.
Return address
Once the return of your product has been agreed, please send it to the following address::
RETOURE Printpioneer.com
PPS. Digital GmbH
Grenzgrabenstraße 6
13053 Berlin
Germany